What you need to know before you book...
Our Cancellation Policy
We understand that schedules sometimes change and unexpected things come up. You can change your appointment time if your availability changes, however, we require a minimum of a full business day's notice. By business hours, we mean we need to know the business day before your scheduled appointment time. For example, if your appointment is on a Monday morning, we need to know that you are unable to attend on the Friday morning prior to your scheduled appointment time.
Messages and emails received out of business hours are considered to be received at 9am the next business day.
A cancellation fee of 100% of our consultation fee will be charged if an appointment is missed, forgotten about, or cancelled at short notice (i.e. with less than 1 business day's notice).
By continuing to book your appointment online you agree to the cancellation policy.
- I only see adults; all clients must be 18 years and older.
- I do not do any third-party billing (except NDIS) and I am not registered with an Employee Assistance Program or ATAPS.
Please book 2-3 appointments in advance as the calendar fills very quickly.